This is a maintenance release with bug fixes and additional logs for better troubleshooting.Please make sure you update your YI Home App from the app store before updating your cameras firmware or else the firmware update may fail.
I have disabled the 5ghz band and have enabled the 2.4ghz band of the router, but that doesnt seem to help at all. I really dont understand why you cant simply merge my accounts or transfer the purchase. I just looked into your correspondence with customer support and and Im very sorry that your issue is still unresolved. If you click Upgrade, you will see the message Latest Version in the app, indicating you are running the latest version. ![]() Download the latest Firmware file 3. Copy the file to the TF cards root directory YI Home Camera - It should be named with home. Case sensitive and no file name extension) 4. Safely remove the card reader from PC, and insert the TF card into camera, then power it on. The camera firmware will be updated automatically. The whole process may take 2-3 minutes. Note: 1. Re-pairing the camera may be needed in some case, just follow the voice prompts. If the camera is still out of use after update, its recommended to reset the camera and then re-pair it with the App. If you fail in updating process or still have problem, please contact our customer Service. ![]() You are able to encounter some kind of problems as below even the Wi-Fi works well: No voice prompts since power on; App cant pair the camera; App connection always fails; The status light is always yellow or flashing, etc. Its recommended to manually update the latest firmware to fix the problems. About Camera Firmware: Updating to a newer firmware version than the one already installed on your camera can improve the devices overall performance and stability, resolve various issues, and add support for newly developed features or enhance existing ones. On the other hand, downgrading the cameras firmware can recover its functionality in the unlikely event the currently installed version is faulty or the devices performance dropped after an upgrade. However, bear in mind that applying an earlier build might not always be possible. It is recommended that changing the cameras firmware be performed when the new release resolves an issue that your device has been encountering, or adds a new feature (or enhances an existing one) that could prove useful for you. This process isnt intended to be destructive, but still, its best to save all your personal data and configurations before applying a different firmware. Moreover, make sure that the battery is fully charged and dont use the cameras buttons while the installation is in progress. When it comes to the update method, usually, you must copy the firmware file onto a compatible memory card, insert it into the camera, and browse from the menu to the devices update section. However, each device has various ways to enter the update mode and particular steps that should be taken for a successful upgrade, therefore make sure you read the products installation guide. That being said, if you consider that this firmware improves your device in any way, then hit the download button and get the desired version; if not, check with our website as often as possible so that you dont miss the update that will boost your cameras performance. Yi Home Camera Firmware Driver Version AvailableIt is highly recommended to always use the most recent driver version available. Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer. Softpedia and the Softpedia logo are registered trademarks of SoftNews NET SRL Contact.
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